Hi Nipuna,
Thank you, I gave up on the Windows server install and then attempted an install onto our development Debian machine, it was also a complete disaster - first something about permissions issues - so I created a hyperic username and then Java would just crash trying to start the server. The effort trying to get this going has made me lost all faith in the product and I have moved onto testing other candidates. I humbly suggest you have your developers perform fresh install in VMs to iron out bugs.
Daniel